Sunday, February 21, 2010

BOGO Rooms @ The Homestead Inn

The Deal Messiah recently brought his “D” game to Austin, TX. Entirely by circumstance, The Deal Messiah was given an opportunity, and as an Ayn Rand style “capitalist” maxed the opportunity out, in a big way…



I always try to run lean, so a buddy and I decided to split a room (with two beds of course). The best value was apparently the Homestead Inn. And the efficiency suite lent itself to our plans to drink multiple beers, with its full size fridge.

The room was one notch above unacceptable, but I decided to postpone "making it rain free rooms", as I was running late to meet my buddy for dinner at WhatABurger. The WhatAFish sandwich is the ticket. After popping off on 6th street, we returned to our room, and my buddy mentioned that it looked like a rat had taken a shit on his bed. Almost immediately, I called the “night manager” and started working my magic. I specifically, and drunkenly, told Cynthia to make a note so that I could address the situation with the day manager.

The next morning, I went down and explained that we had a situation the night before, and asked what they could do for me. Adam at the front desk said that he could move me to another room and possibly offer a discount. He said he would have to ask the day manager Linda.

$1.50/hr employees usually aren’t allowed to make decisions, as was the case with young Adam.


I went to check out the room, and heard some noise in the hallway. As my luck is always up, I happened to run into the manager Linda outside, and explained that we’d had an issue the previous night. I was very nice while impressing my stature upon her.

Within minutes, Linda's henchwoman was told to “Make us Happy.” Despite the hotel being full for the weekend, we were somehow upgraded to the top floor of the hotel, and each given our own suite with King bed, for the same price. I was very pleased.

FFwd to the last night of our stay, it got cold, and I noticed my heater wasn’t working. I called young Adam up to figure it out, as I had to go to dinner, and left him to his devices. Naturally, being a $1.50/hr employee, he couldn’t figure it out.

While freezing my rumpus off the entire night, I placed another complaint with the night manager. On our way out the door to the airport, I asked what they could do for me at the front desk, and they said they would be refunding us the full night stay for the previous night.
Not a bad deal overall.

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