Sunday, February 14, 2010

LL Bean: Easy Returns, And A Note To Mr. Bean Himself

The Deal Messiah recently expanded his brood via a new puppy which will go unnamed. As a master “recycler”, he got to thinking, and realized the new pup will need a nice new fuzzy bed to lounge on. The Deal Messiah is known for “chillin” and seeking out “comfort” in the form of lazyboy furniture, and will provide the same to the animals under his care. (Currently a fish and a puppy)

That said, I got to thinking about a used L.L. Bean dog bed that’s been down in our storage unit for the last year or so. We wisely kept all of our ridiculous dog “accessories” from our last big dog, as we planned to get another one in the future. Well Disciples, the future is now. Carpe Diem, especially when it comes to returning things to bloated retailers, like L.L. Bean.



It’s not quite as fun with L.L. Bean, as they have an “L.L. Bean Easy Returns” process and a 100% satisfaction policy. This removes most of the challenge, and therefore fun out of the returns process. L.L. Bean even lets you print a pre-paid return label via UPS, and simply subtracts $6.50 from your order. This stuff is pretty absurd, but still comes in second to Eddie Bauer’s “Chapter 11 style” returns policy.



A note to Mr. Bean.

Dear Mr. Bean, if you’re reading this, thank you for the new dog bed that you’re about to send to us completely free of charge. This dog bed we’re sending back to you is worn, but we’re not completely satisfied. The bed is too big for our new dog.
Thanks again,
The Deal Messiah

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